Summary] Chris Voss: FBI Hostage Negotiator
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Descrição
Negotiations conducted in person lead to greater understanding and trust between parties, leading to more honest discussions and higher levels of satisfaction. Private conversations without cameras are the most effective way to negotiate, as they allow for genuine human connection to take place.
The Guide to Negotiating (for the Negotiation-Averse) With Former FBI Hostage Negotiator Chris Voss
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